Syllabus

Description of Course

The Lean Tools and Metrics (LT-M2) master’s course is a continuation of the content learned in the Lean Thinking Advanced Course (LT-A1). This course provides an in-depth look at the principles, laws, and metrics used in lean thinking.

This course also looks at the measures and calculations that can be applied in operational excellence initiatives and how to ensure you are measuring the right things in the right way.

This course examines value, and how to determine what value is and how to measure it effectively. We also examine how to effectively measure workflow, utilization, capacity, and capability.

We look at the metrics that are used in Agile and Scrum disciplines and how they should be applied when using tools such as Kanban. We examine prioritization techniques such as Shorted Job First and Weighted Shorted Job First (WSJF), also known as Cost of Delay.

This is an intensive focus on the metrics of Lean and Agile. It is not an advanced mathematics class, but participants should be able to work with basic formulas. The class uses many examples to illustrate how to measure and calculate the metrics that will enable you to achieve the performance outcomes you desire.

Duration of Training

Lean Tools and Metrics (LT-M2) master’s course requires 16 hours of training and can be taken as a two-day in-person training session, an online live virtual class, or as an asynchronous self-paced online training using The Flow System’s learning management system (LMS). This course can be taught publicly or privately to any organization.

Participants must complete the training before receiving a code allowing them to take the Lean Tools and Metrics (LT-M2) assessment for accreditation. The fee for the assessment is included in the course fee for training attendees.

At the master’s level, participants will demonstrate an ability to apply the new knowledge and complete an online assessment. The master’s level courses’ application portion will be reviewed by peers and industry experts in their chosen field.

Participants who attend the training will have two attempts at the Lean Tools and Metrics (LT-M2) assessment. Participants who wish to forgo the training and jump straight to the assessment may do so but must first buy a code and will only have one attempt as opposed to two for people taking the training. You can buy a code below by clicking ‘Take Assessment.’

Objectives of Course

This course is a master’s course that continues to build on the material learned from both the Foundations (FS-1) and the Lean Thinking Advanced (LT-A1) courses. As a mastery level course, participants will be required to envision applying the material covered in the course to their place of work. After successfully completing this course participants should be able to:

•  Define leading and lagging measures.
•  Define and measure value effectively.
•  Explain queuing theory.
• Exhibit the ability to apply Little’s Law.
• Exhibit the ability to apply the Kingman Equation.
• Exhibit the ability to apply different prioritization metrics:
  • Shortest Job First (SJF)
  • High Delay Cost First (HDCF)
  • Weighted Shortest Job First (WSJF)
  • Respect
• Define and exhibit the ability to apply the following metrics:
  • Cycle Time
  • Processing Time
  • Takt Time
  • Product Lead Time
  • Customer Lead Time
  • Line Cycle Time
  • Single Station/Team Cycle Time
• Measure batching to maintain flow.
• Exhibit the ability to apply Lean metrics at scale.
• Exhibit the ability to apply Lean metrics in Agile and Scrum product development.